GoDaddy launched their new intranet, Inside GoDaddy, to over 11k employees in November 2020. This resource leverages and expands on tools that were already being used by various teams in different ways, including—SharePoint Online and ServiceNow.

This presentation will cover:

• How multiple departments came together to complete this project
• Obstacles we faced along the way, and how you can avoid or mitigate them
• Lessons learned about how employees use our tools to find information

The Wells Fargo digital workplace, Teamworks, supports more than 255,000 employees who work in 31 countries and territories. In addition to using Teamworks, Wells Fargo employees use on average four to five different role-based or administrative systems every day, resulting in communications overload and a disjointed digital employee experience.

This session will share how the Wells Fargo Digital Workplace team is connecting data and systems from across the company into one integrated digital employee experience, including:

• Creating multiple ‘views’ of the home page that surfaces personalized content resulting in a more relevant home page
• Using a card-based, adaptive design that gives employees easy access to critical news and tools, anywhere and on any device
• Aggregating and simplifying system-generated notifications to drive reduction of high volumes of internal email
• Using an inside-out (and outside-in) approach to connect employees to the brand and to increase story reach

Employees want opportunities to be awesome at work, help them succeed. Learn how to take your IC strategy from good to great, including how to:

• Make employees the hero of your communications story
• Define success: every time, every project
• Create wins
• Celebrate milestones
• Start small

We’ve all been there. You’ve got a fabulous new internal communications tool (or an old channel that needs a re-boot), but to be effective you need employees to actually use it. How can you get employees to adopt and adapt?

This session will share how the Entergy Mississippi communications team took on that challenge with Workplace, an internal social media channel they introduced to make company news available to employees anywhere, anytime.

Take away key learnings:

• Using insights you already have to influence employees’ attitudes and behaviors
• Making the most of your culture to bridge communication divides
• How the team is growing this new communications channel among non-desk and in-office employees

The Talk Social to Me team has been in the trenches with customers through all of our world's recent digital chaos—from lockdowns to overnight chat platform introduction, from mergers between mobile app tools and hopeful relaunches of social platforms. Communicator whiplash is real, and outside forces have left us struggling to find the right, ever-evolving ways to reach our employees and find relevance in smaller circles.

This session will share digital communication learnings, examples, successes and failures from a variety of North American companies over the past two years. Candid analysis and eyebrow-raising challenges will help conference attendees get a broader perspective on how other companies are tackling COVID-related issues, new workforce communications scenarios, and the expectations of different generations in the workplace. We know it's not all rosy, and the work is tough. Join us to learn, share, ask questions and find a path forward with your own communications challenges in today's unprecedented world.

Engaged employees drive successful businesses. But getting through to employees has never been harder. Traditional messaging doesn’t cut it.

To improve engagement, culture and productivity, employee communication needs to be meaningful, snackable and trackable. It’s time for a new approach.

In this session we’ll show you why traditional ways of communicating don’t work, we’ll share a unique framework to supercharge your comms performance, and show you how it revolutionized communications for a leading organization. We guarantee you’ll never look at comms the same way again.

• Analyze how today’s workplaces are impacting communication effectiveness
• Understand how the Communications Spectrum framework overcomes these challenges
• Learn how these are applied in the real world in our customer story with Comcast

For over three generations, World’s Finest Chocolate (WFC) has been crafting chocolate from their cherished family recipe. Best known for youth fundraisers and giving back, WFC has helped customers raise over $4 billion for schools and organizations.

The company lives by its mission To deliver extraordinary value with fun and purpose, with their CEO encouraging employees to incorporate “their secret (chocolate) sauce” into everything they do.
Fueled by this motto, the WFC internal communications team wanted to find a way to connect their workforce with the same fun and purpose.  

Join Raleigh Decker, Senior Director of Communications when she sits down with Becky Graebe, Senior Director Communication Strategy at Firstup to talk about the launch of their WFWORKS (World’s Finest Works) app, and the steps this 82-year old company is taking to engage and connect digitally with their onsite and remote workforce.

Raleigh and Becky will share:

• What it takes to get a successful digital employee comms program off the ground, and secure that all-important executive buy-in 

• How to capture and share the spirit of what your organization is about, in unexpected ways

• Tricks for how to help make communications do-able for anyone at your organization

• How to use gamification to increase participation and engagement

• Examples of employee-generated posts that went viral and inspired others

• How to build a thematic content calendar to keep your participation level high, year-round

Don’t miss this opportunity to see real-world examples and ask questions of a comms leader bringing fun, engaging content to her hard-working employees, that connect them all in a shared purpose.